FAQS

Shipping

How much is shipping and Handling?

We ship most packages Priority Mail with a two to three day delivery. We also use FedEx Ground, for some larger packages. We attempt to ship orders by the next business day and send an Order Update with your Tracking Number and method of delivery.

We are now offering flat-rate shipping for all Freedom Bag® products. The rate for one item is, as follows:

Freedom Jewelry Pouch™ = $4.95                                                                                 

Freedom Bag® original / Freedom Bag Combo™ / Freedom Tote™ = $8.95

Freedom Bag 3000™ – Leopard / Zebra / Floral = $9.95

Expanded Freedom Bag™ = $9.95

Additional bags for the same order add $2.00 per bag to the base shipping rate. Your base rate will be calculated using the highest cost for shipping one bag in the order. Example: One Freedom Bag original plus one Freedom Bag 3000: $9.95+$2.00= $11.95

We’ve heard you and hope you will appreciate our lower shipping rates.

Products

Can I buy in bulk?

Yes. You can buy items in bulk simply by adding a higher quantity to your cart.

How do I clean my Freedom bag?

We suggest cleaning your product with a clean, light-colored cloth or with a very soft brush. Use warm water and let your product air dry thoroughly.

For Vinyl material, use alcohol.

* We do not recommend placing your product in a washing machine or dryer.

Returns

How can I return my Freedom Bag?

You may return your Freedom Bag as follows:

Freedom Bag
c/o Bill Kennington

78206 Varner Road

Suite D-206

Palm Desert, CA 92211

Please include your name, phone number, email address and order number.

Once the returned item is received, you will receive credit for the purchased price of your product.

What if I am Unhappy With My Purchase?

If you are unhappy with your purchase, merely return your Freedom Bag within 30 days of your purchase date, to the above address; and, we will issue a full refund or credit exchange toward another Freedom Bag product.